Energy check 2023: not received? A help number available

Energy check 2023 not received A help number available

ENERGY CHECK. The last shipments of the 2023 energy check took place at the end of May 2023. Who are the beneficiaries? What if you haven’t received it? Here are all the answers.

[Mis à jour le 5 juin à 09h35] The last shipments of the 2023 energy check took place on Tuesday, May 30, 2023 for the following territories: Côtes-d’Armor; Eure-et-Loir (5th shipment); Meeting (5th mailing); Alpes de Haute Provence ; High mountains. Have you opened your mailbox but can’t find the precious cheque? Know that a delay of 2 to 4 days exists between the date of sending and the reception of your precious sesame. Don’t worry, so it’s entirely possible to only receive your new energy check this week.

It is still necessary to be part of the beneficiaries by fulfilling the conditions for obtaining it. Something new is coming this year. The energy check ceiling has been increased by 200 euros, so you will receive it if your reference tax income is less than 11,000 euros for a single person (and more than 10,800 euros like last year). For a couple, this ceiling is 16,500 euros. For a couple with a dependent child: 19,800 euros. Do you think you will benefit from it but have not received anything? Note that an online help platform has been set up and a telephone assistance center can also answer your questions. The number is as follows: 0805 20 48 05. It is open from Monday to Friday from 8 am to 8 pm and both the service and the call are free.

The payment of the energy check is made by department. THE energy check 2023 was sent automatically from April 21, 2023 depending on your department of residence, and until May 30, 2023.

The energy check is awarded each year, depending on your income and the composition of your household. It is sent to you, automatically, on the basis of the information transmitted by the tax services, and provided that you have made your tax return within the deadlines set by the tax authorities. You must also live in accommodation subject to housing tax (even if you are exempt). You can also decide to “pre-assign” it to your energy supplier.

To find out if you are one of the 5.8 million of eligible households, do not hesitate to do the simulation on the site dedicated to the energy check.

The sending of the 2023 energy check was spread out from April 21 to May 30. Here is the complete schedule according to your department of residence:

  • April 21, 2023: Pas-de-Calais
  • From April 24 to 28, 2023: Isère (Grenoble 1st shipment); Isère (excluding Grenoble); Haute-Savoie ; Golden Coast ; Doubs; Swore; Nievre; Haute-Saone; Saone-et-Loire; Territory of Belfort; Eure-et-Loir (1st shipment); Corsica (1st shipment); Guadeloupe (1st shipment); Guyana (1st shipment); Meeting (1st mailing); Martinique (1st shipment); Guadeloupe (2nd shipment); Meeting (2nd mailing); Martinique (2nd shipment); Bas-Rhin (Strasbourg, 1st shipment); Ardennes; Dawn; marl; Haute-Marne; Meurthe-et-Moselle; Meuse; Moselle; Upper Rhine; Vosges; Aisne; Oise; North ; Sum ; Gironde (including Bordeaux, 1st shipment); Deux-Sèvres (1st shipment).
  • From May 2 to 5, 2023: Ain; Combine; Ardèche; Cantal; Drome; Isère (Grenoble, 2nd sending); Loire; Upper Loire; Puy de Dome ; Rhone; Savoy; Yonne; Eure-et-Loir (2nd shipment); Corsica (2nd shipment); Seine et Marne ; Yvelines; Seine-Saint-Denis; Val de Marne ; Gironde (2nd shipment).
  • From May 9 to 12, 2023: Isère (3rd shipment); Dear ; Eure-et-Loir (3rd shipment); India; Loir-et-Cher; Loiret; Corsica (3rd shipment); Guadeloupe (3rd shipment); Guyana (2nd shipment); Meeting (3rd mailing); Bas-Rhin (excluding Strasbourg); Bas-Rhin (Strasbourg, 2nd shipment); Paris ; Essonne; Hauts-de-Seine; Val d’Oise ; Seine-Saint-Denis; Calvados; Eure; Sleeve ; Orne; Seine Maritime; Deux-Sèvres (2nd shipment); Gironde (3rd shipment); Sarthe.
  • From May 15 to 19, 2023: Finistere; Ille-et-Vilaine; Morbihan; Eure-et-Loir (4th shipment); Indre-et-Loire; Corsica (4th shipment); Martinique (3rd shipment); Meeting (3rd mailing); Charente Maritime ; Dig ; Gironde (4th shipment); Haute-Vienne; Ariège; Upper Garonne; Eastern Pyrenees ; Tarn; Loire Atlantique ; Maine-et-Loire; Mayenne; Vendee.
  • From May 22 to 26, 2023: Isère (Grenoble, 4th sending); Corsica (5th sending); Guadeloupe (5th shipment); Guyana (3rd shipment); Mayotte; Wallis and futuna ; Charente; Correze; Dordogne; Landes; Lot-et-Garonne; Pyrenees-Atlantiques; Vienna; Aude; Aveyron; Gard; Gers; Herault; Batch ; Lozère; Hautes-Pyrenees; Tarn-et-Garonne; Alpes-Maritimes: Bouches-du-Rhône; Var, Vaucluse.
  • May 30, 2023: Côtes-d’Armor; Eure-et-Loir (5th shipment); Meeting (5th mailing); Alpes de Haute Provence ; High mountains.

The energy check is reserved for the most modest households. Its allocation depends on the resources of the household and the composition of the household: your reference tax income is taken into account. Please note that it must be less than 11,000 euros per consumption unit (CU). As an indication, a person represents a CU. The second person is counted at 0.5 and each person at 0.3 CU. To find out if you can benefit from the energy voucher, you must therefore divide your reference tax income by the number of consumption units in your household.

Very concretely, this means that the reference tax income must not exceed:

  • €11,000 for a single person.
  • €16,500 for a couple (+3,300 euros per additional person in the household).

To determine your eligibility for the energy check scheme, you can go to the site dedicated to the energy check. There is no simulator in the strict sense of the term. On the other hand, we invite you to enter your tax number to determine if you are eligible for the device. By entering your tax ID, the site tells you whether or not you are concerned. If this is not the case, the following message is displayed: “If you nevertheless think that your household fulfills the conditions of income and composition to benefit from the energy check, or, if you are an approved operator for housing in rental intermediation and you wish to check the eligibility of a sub-leased household for the energy check, you can nevertheless continue with the eligibility test”. You are then invited to complete a questionnaire comprising three questions.

The amount of the energy check depends on the resources and composition of your household. To determine this, the government has established a scale. Here is the scale that applies in 2023.

RFR / UC < 5,600 euros5,600 euros < RFR / UA < 6,700 euros6,700 euros < RFR / UA < 7,700 euros7,700 euros < RFR / UA < 11,000
1 CU194 euros146 euros98 euros48 euros
1 < UC < 2240 euros176 euros113 euros63 euros
2 or more CUs277 euros202 euros126 euros76 euros

As you can see, a single person can receive an energy check for a maximum amount of 194 euros in 2023. Note that the energy check can be combined with the Ma Prime Rénov aid, the device that replaces the tax credit for energy transition (CITE).

You don’t have to do anything. The energy voucher is allocated in such a way automatique. In practice, it is the tax administration that sends the list of eligible households to the Services and Payment Agency (ASP). The latter is in charge of editing and sending the check by post. Eligible households therefore receive it automatically, without having to fill out any form. There is therefore no point in contacting the services in charge of the energy check if you are not eligible.

Energy check assistance can be reached on 0 805 204 805 (freephone number), Monday to Friday from 8 a.m. to 8 p.m. “In case of heavy traffic, we recommend that you call in the morning from 8:00 a.m. to 9:00 a.m., or at the end of the day from 5:00 p.m.”, we warn on the energy check site.

You are sure and certain to meet the conditions of the energy check, and yet there is no trace in your mail? In this case, contact support, either via the contact form on the dedicated site, or by telephone. Remember to bring your tax notice. “To be able to benefit from the energy check, you must have declared your income to the tax services (even if your income is low or zero)”, we recall in the Frequently Asked Questions. “After having regularized your situation, you will be able to apply for an energy check. On the other hand, if you have still not declared your income for the following year, you will no longer be able to claim the benefit of the energy check”.

You cannot cash the energy check directly into your bank account. It has been set up to pay your energy bills directly to energy suppliers (electricity, gas, heating oil, wood, etc.). You can also use the energy check to finance energy renovation work such as changing the heating system or thermal insulation of your home. This work must meet the criteria required for the energy transition tax credit.

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