Utrecht, Almere and Amsterdam will follow the advice. Alderman Linda Voortman: “We are pleased with the recommendations from the study. Although we want to work based on trust, we see that employees do not always feel that space. The research offers us tools to improve our task as a government that helps residents properly and quickly: transparent, accessible and traceable.”
Utrecht wants more customization after benefits affair: ‘Important to offer safety net and perspective’
