Vice President Fuat Oktay, “Turk Telekom, Turkcell and Vodafone will provide all calls free of charge for a period of one month from the moment of the earthquake,” he said.
Vice President Fuat Oktay No further information has been provided regarding this statement made by Operators have not yet shared an official detailed statement on this issue. You know, the communication problems in the earthquake area, which are still not fully resolved, drew a lot of reaction. Friends Association He is one of the names who work hard and collect aid to heal the wounds in the earthquake area. Haluk Levent, He was the name that rebelled against communication problems the most from Twitter. Levent before this “We haven’t been able to reach anyone for an hour. Phones are crippled again I hope this tweet goes away. It is now 18.17” he later said: “Phone operators! This is Day 3. We’ve collected so many donations, tell me the price and we’ll send it right away! What is this! Strengthen all sides of Hatay now! The efficiency of our work is reduced by 60 percent. I don’t understand technology or insufficient science!”
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Haluk Levent finally expressed his anger as follows: had brought: “4. Today, I could hardly meet with my team that I left in Hatay 3 times in 2 hours. Telephone operators! I don’t know what to say anymore!” As it turns out, the problems are still unresolved today. Today is the 6th day and still a stable communication infrastructure could not be established in a region within the borders of Turkey.
The problems started as soon as the earthquake happened. In this respect TR Communication Department, “All GSM operators have increased their capacity so that the people of the region do not suffer due to the earthquake in Pazarcık district of Kahramanmaraş. It will open the closed phone lines and provide internet service. It is announced to all our citizens” made the statement.
If later “All GSM operators have opened their phone lines, which were closed by increasing the capacity. It is announced to all our citizens.” it was said. When the normal lines were broken, people asked for help from Twitter for their relatives, one of these calls for help. It even went to Elon Musk. Yale University faculty member Mehmet Emin Adin tagged Elon Musk on Twitter, “Turkey and its neighboring countries were hit by a great earthquake. There are serious communication gaps. Any chance to help with your Starlink satellites?” Wrote. Musk shared, “Starlink has not yet been approved by the Turkish government. We can send as soon as confirmed” he replied. Official approval was not given on this issue, it was announced that it was not necessary. However, this system could have been very useful for a while.
So what did the operators say about this? The last statement about the process was as follows:As the Association of Mobile Telecommunication Operators, it is our top priority to meet the communication needs of our citizens in the earthquake zone. Our member operators Turkcell, Turkish telecom And Vodafone, In cooperation with AFAD and our relevant ministries, it continues to work uninterruptedly with the effort to provide the best service to the people of the region.
- – Power cuts in the region also affect communication.
- – The fact that the distribution companies cannot provide electricity to the region requires the energy required for the base stations to be provided by generators.
- – In order to meet the energy need, 3,485 generators were urgently sent to the region by the operators.
- -Communication can only be sustained through mobile energy sources and the energy supply necessary for the operation of these sources.
Some disruptions may occur in service processes. - -Repair works on energy transmission are continuing rapidly.
On the other hand, unfortunately, due to earthquakes of our three operators 2,451 out of 8,900 base stations located in 10 provinces affected by the earthquake were disabled due to serious damage. Base station repair work continues at full speed. In addition, a total of 190 mobile base stations were dispatched to the region. We would like to state once again that our work continues 24/7 for our citizens who were affected by the earthquake and supported the search and rescue efforts in the region. We wish God’s mercy on our citizens who lost their lives in the earthquake, our condolences to their relatives, and a speedy recovery to our injured people.”