Generali, Cattolica and Genertel among the best companies in terms of customer relationship quality and motor liability

Generali among the most transformative companies in Italy

(Tiper Stock Exchange) – generals, Catholic Insurance And Genertel have been recognized among the most virtuous companies in Italy for the quality of the relationship with customers andRC Cars in the latest study “Best RC Auto 2023” presented today by the German Quality and Finance Institute, collecting numerous seals. For his apps, innovation, communication with customers, product range and value for money Generali obtained the rating of “Excellent” – the highest score on the insurance market – together with the “Top” rating for claims settlement, the assistance and customer relations and transparency.

Cattolica Assicurazioni was also awarded the “Excellent” seal for its app, in addition to the “Top” evaluation for customer assistance and relations. An important medal collection also for Genertel, which among the Online Companies, it was awarded the “Excellent” seal for assistance and customer relations, product range, transparency, innovation and claims settlement; she then also won the “Top” seal for communication with customers, the app and the price-performance ratio.

Finally, in the Super classification managed by the Institute, Generali achieved the rating “Excellent Motor TPL – customer satisfaction 2023”, while Genertel was awarded the seal “Excellent Motor TPL online – customer satisfaction 2023”. Acknowledgments, these, which testify to the ability to operate with the best results even in a challenging context such as the current one for the Generali companies in Italy to be “Lifetime Partners” at every relevant moment in the life of customers.

L’German Institute for Quality and Finance (ITQF) is an independent body that conducts analyzes of products, companies and services, European leader in tests and quality seals with the aim of making markets more transparent and competitive. I study “Best RC Cars 2023”, the ninth edition of the survey on the rates and quality of motor liability insurance in Italy, is divided into two parts: a comparison of insurance rates and a survey on customer satisfaction with the service.

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