(Finance) – Everyone talks about it, few really know what it is. Over 60% of Italians are convinced that they know the language well or fairly wellArtificial intelligence, but almost half of people have never had to deal with it or, worse, are unable to establish it. Photographing the still immature relationship in our country with AI is theEumetra research institute, which carried out a survey on a sample of 2000 citizens, also highlighting significant differences, especially generational ones. It is especially young people who are interested in AI: almost 40% of under 25s (34% if we consider 25-34 year olds) are convinced that they know a lot, while on the contrary over 60% of over 65s admit their ignorance on the subject. However, AI is a mainstream topic: those who get information do so through TV (55%) or social networks (53%), while just 13% of those interviewed have heard of artificial intelligence in the workplace or school. Yet, it is precisely the work aspects (53%) and the social repercussions (54%) that interest people. For better or for worse.
What we like about AI and what is scary – The survey also focuses on the level of acceptance of artificial intelligence in some specific areas of everyday life, such as driving, preparing a recipe, choosing a film, working or receiving a medical diagnosis. Here too, the answers change greatly based on age: the youngest, for example, are in favor of autonomous driving (40% would like it), but decidedly against a medical diagnosis carried out by an “intelligent machine”. Speculate the opinion of the highest segment of the population. Almost 7 out of 10 people would use AI to compose a recipe starting from the ingredients in the fridge, 6 out of 10 to search for a document in an archive, 5 out of 10 to compose a song and 4 out of 10 to converse during a call center. “Commercial” suggestions are also welcome, such as film or product suggestions based on personal preferences, while those aspects that in some way affect our identity, our way of being and thinking, such as help in voting choices.
“In general – he explains Matteo Lucchi, CEO Eumetra – the lesson to be learned is that we cannot talk about artificial intelligence tout court, but about its applications. Companies in particular must learn to listen to people’s needs and propose solutions that represent a useful service for their customers. In short, the watchword is concreteness.”