“I arrived at the hospital an hour and a half late for a check-up,” says Van der Hiel. “I was lucky that they were able to shift the schedule.” Two weeks ago she had an appointment in Achterveld until half past four. “I didn’t get home until seven in the evening because the acupuncturist’s husband took me home.” The driver called to say he would come later, but she was waiting on the sidewalk with no alternative.
Waiting for hours for the regional taxi: ‘I arrived at the hospital an hour and a half late’
