Views on quality of work in local region varies: study

A new study has shown that perceptions vary between local employers and employees on what makes for a good workplace.

Examining Quality of Work in Grand Erie is a study produced by the Workforce Planning Board of Grand Erie in conjunction with the federal government’s Future Skills Centre.

One of the study’s key findings is that employers generally do well at fostering a positive work environment and good working conditions overall, but from the perspective of employees, fall short at times in terms of wages, skills building and career advancement.

“Having strong quality of work is a major factor in attracting and retaining employees,” said report author Wynona Mendes, research lead at the Workforce Planning Board. “The pandemic has shown that many people are prepared to change jobs and careers – perhaps more than ever before – to find a workplace they are happier in and offers better pay, working conditions, and work-life balance.”

Wages, benefits, chances for promotion, workplace culture, job security and access to skills development are all elements of quality of work that the study examined to determine opportunities for improvement.

More than 480 job seekers and employees, along with 160 employers from Brantford, Brant, Haldimand and Norfolk counties, Six Nations, and Mississaugas of the Credit First Nation provided input for the study.

“One of the major workforce shifts we’ve seen in the last few years is more emphasis on the mental health and wellness of employees,” Mendes explained. “Employers are recognizing that these factors have a direct impact on employee performance and productivity, and many are adopting innovative practices – such as providing longer breaks and remote working – to support their workers’ well-being.”

Low pay – in some cases below the area’s living wage of about $19.80 per hour — is the No. 1 reason workers consider leaving their jobs, according to the study.

Improving workplace communications and investing in leadership training are among recommendations in the report, that also suggests that community organizations and agencies can support businesses by conducting workshops to educate employers about best practices and quality of work.

The study indicated that companies need more community mental health and wellness services, and affordable skills training programs.

A live webinar will be offered by the Workforce Planning Board on September 27 from 10:30 am to 12 noon to summarize the study’s findings. Additionally, area employers will discuss the strategies they have utilized to improve quality of work.

“There are opportunities for innovative thinking and strategies to enhance individuals’ quality or work while also ensuring businesses have the motivated, productive and happy workforce they need to be successful,” Mendes said.