— We regret that, of course. We are working to resolve this issue as soon as possible and are in contact with customers on an ongoing basis. For example, since a few weeks ago you have been able to report your measurement values to us yourself, says Eva Feldt, communications manager at Vattenfall Eldistribution, to SVT.
The missing bills are caused by the fact that Vattenfall is currently replacing 900,000 electricity meters. According to a new law, all electricity companies must install smart electricity meters at their customers before the turn of the year.