A message on the official website allows us to understand the extent of the failure, especially since the game had difficulty generating in-game revenue, with cosmetic bonuses that did not appeal to players. This note, written by Marie-Sophie de Waubert, Chief Studios and Portfolio Officer, reveals that the shutdown of the game will lead to the closure of two studios, Ubisoft San Francisco and Ubisoft Osaka, placing 277 people out of work. The Ubisoft Sydney studio which also participated in the development of XDefiant will be reorganized, but layoffs are also expected.
Unfortunately, the shutdown of of our production studios in San Francisco and Osaka and the reduction of activities at our production site in Sydney, with 143 departures in San Francisco and 134 departures probable in Osaka and Sydney. To the team members who are leaving Ubisoft, I would like to express my deepest gratitude for your work and contributions. Please know that we are committed to supporting you during this transition.
Faced with such a sudden closure, Mark Rubin promises that all Ultimate Founder packs will be refunded, as will purchases made in the last 30 days.