Getting ready to introduce the T10X to users, Togg uses the Trugo application for an uninterrupted and smooth charging experience. presented.
Statements from the company on this subject were as follows: “Turkey’s global technology brand Togg, serving in the field of mobility, is excited to introduce its first smart device, the T10X, to users, and continues uninterruptedly all over the country with its charger installations under the Trugo brand in line with its goal of uninterrupted user experience. Togg, which set out to establish an end-to-end uninterrupted and high-performance charging network in Turkey with Trugo, has started its operations in Bursa, Istanbul, Samsun, Sakarya, Düzce, Ankara, Kocaeli, Van and Denizli, after the high-performance chargers it installed in the Bolu HighWay Recreational Facility. has also completed its installations. Collaborating with Shell as well as its own service points, Togg continues to install devices at Shell stations determined in line with Trugo’s goals. The stations established by Trugo will be available to all electric vehicle users. Aiming to provide an uninterrupted experience to all electric vehicle users with 180 kW and above devices, Trugo ensures that the charge rate of a battery reaches 80 percent from 20 percent in less than 30 minutes with its high-performance chargers. The devices use 100 percent renewable energy sources. Thanks to the high-performance charging network, which is accessible to all electric vehicle owners in Turkey, users’ range concerns are also eliminated.
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All electric vehicle users will be able to follow the charging network established throughout Turkey through the Trugo mobile application and website. App Store And Google Play The mobile application, which is offered to users over the Internet, opens the door to a smooth charging experience for users. With the Trugo mobile application, users will be able to find the most suitable station for them, follow the charging process, see the completion of the charging, access past charging applications and make the charging payment. When searching for the Trugo station near the Trugo mobile application, users will be able to search according to their needs such as pharmacies, cafes, playgrounds, shopping malls and restaurants. Users will also be able to see the currently empty/available charging stations.
The charging process consists of the same steps for all electric vehicles using a charging socket compatible with chargers, including the Togg T10X. When users arrive at the station, they will connect the socket to their vehicles, start the charging process with the mobile application, and stop the charging whenever they want while charging their vehicles and continue their journey. Users who encounter any problems during the charging experience will be able to receive support from Trugo User Care / User Care Center, which is available 24/7. The consultant-level experts working at the center will be the solution point for users’ all kinds of questions, information, support and help requests.
Togg CEO M. Gürcan Karakaş stated that they are working nonstop for the charging infrastructure needed in Turkey and said: “While we are excited to introduce the T10X to our users, we continue to install our high-performance chargers that will enable us to travel with electric vehicles from end to end in our different regions and cities. Our Trugo mobile application and website, which we developed for users to get maximum benefit from our charging network, has also been put into service. Users will be able to follow Trugo’s world and the advantages of its mobility ecosystem, and after a while, the information of charging stations whose installation work is ongoing or completed, via the mobile application and website. We aim to complete the installations in 81 provinces by the end of 2023. We will continue to work to provide an uninterrupted and hassle-free experience to all electric vehicle users.”