In recent times, Microsoft 365 users have testified that it has been difficult to get into their Gmail, something that PC for everyone was the first to write about. All users have tried to access their mailbox via Outlook.
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Outlook is owned by Microsoft, which is one of the world’s largest companies, which has meant that several fraudsters have pretended to be from the company. In one study, it was found that 57 percent of all phishing attempts involved fraudsters pretending to write from Microsoft, something that News24 previously reported on.
Having trouble accessing Gmail? Do this
However, Microsoft 365 users who can’t get into their Gmail can breathe a sigh of relief. Before a permanent solution is presented, there are three tricks to use.
The first thing affected users can do is to try to access the emails via another browser. If this does not work, the user should check if IMAP has been enabled in their Google account.
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IMAP stands for “Internet message access protocol” and controls which devices the user can access their emails from. IMAP is something that Gmail users rarely have to think about because it is usually updated automatically. According to PC for everyone, this update may not have been completed this time.
The third trick that the user can use is to open the Registry Editor in Windows, and go to “HKEY_CURRENT_USERSoftwarePoliciesMicrosoftoffice16.0common”, write the newspaper.
There you create a “REG_DWORD” with the name “insiderslabbehavior”. Finally, you set the value to 1 and after that Outlook users should be able to access their email.