Over a month has passed since the SAS strike ended. Even so, travelers are still waiting to receive refunds for canceled flights. According to EU rules, a refund must take place within seven days, but Johan Kronberg in Helsingborg has waited longer than that.
– I haven’t heard anything since July 14, he says to TV4 Nyheterna.
In the player above you can hear more about Johan Kronberg’s fight against the SAS.