Traveler criticism: Neither train hosts nor info

Thousands of travelers were stuck at Stockholm’s central station when train traffic throughout Sweden suffered extensive disruptions.

Many are upset by the lack of information.

– The only thing you get is the small message on the screen, “technical error”, says Satu Kettunen, who is on his way to Sandviken.

At the central station she met Kjell Olsson who was on his way to Malmö.

– We were at the same meeting here before, it was very lucky that we ran into each other, he says.

“Should know something”

Many travelers that TT talks to say that they lacked information.

– What is a bit strange is that there are no train attendants that you can ask either. We just stand here, people sit along the walls, says Albin Gunnarson, who was on a work trip and left from Skåne during the morning.

Nor does Per Näslund, who took the flight from Örnsköldsvik to travel on to a conference in Växjö by train, think he received sufficient information.

– You should know something, I think, an idea of ​​when it has been fixed. We will wait a while longer and if nothing happens, we will be taken into a hotel. And it won’t be easy.

“Maybe a cyber attack”

According to the Swedish Transport Administration, the cause of the disturbances was a telephony update.

Maj Rom was waiting for a train to Katrineholm and thought before the trains started running again about an IT attack.

– It might be a cyber attack, who knows? Many people think that today.

Regarding the information from SJ and the Swedish Transport Administration, she thinks they are doing the best they can.

– But technical error, forecast missing – it’s okay for a couple of hours.

Albin Gunnarson, on the other hand, is critical of the train operators.

– I flew up with SAS and they kept on time and I arrived perfectly at a meeting in Uppsala, he says.

– I travel by train a lot and it rarely works well.