As the kingdom’s borders reopen on Monday February 7, Transavia is increasing its connections to Morocco from France. Destinations and practical information.
[Mis à jour le 4 février 2022 à 10h46] Following the announcement of the reopening of Morocco’s borders on February 7, Transavia France has announced the strengthening of its flight program to the Kingdom. Departing from its bases in Paris-Orly, Nantes-Atlantique, Lyon-Saint-Exupéry and Montpellier-Méditerranée, the low-cost subsidiary of the Air France group will serve the main Moroccan cities: Marrakech, Essaouira, Casablanca, Rabat, Fès, Tangier , Nador, Oujda and Ouarzazate.
Plane tickets are already on sale. Transavia offers postponement of tickets without change fees (excluding fare difference). Travelers will be able to change their ticket up to 2 hours before the flight.
Transavia offers medium-haul flights to 75 destinations in Europe and the Mediterranean basin, including Algiers, SevilleTel Aviv, Athens Where Port. Transavia has announced the opening of three new lines from Paris-Orly airport. From March 27, you can fly to Pau (up to 3 flights per day) from 35 euros one way, to Perpignan (up to 3 flights per day) from 40 euros one way ticket and to Moscow (Vnukovo airport) from 89 euros one way. Tickets are already on sale on the airline’s website. On the other hand, Transavia will again open 2 services from Montpellier (Berlin and Rome) from April 22 and will extend the Lyon – Budapest line.
Once your reservation has been made, you can always consult the details of your trip (schedules, departure and arrival airports, seat, etc.), or even modify your Transavia flight. For a fee, you have the ability to add baggage, reserve a seat, change passenger data, or even your ride (depending on your original purchase conditions). For this you need to log in to the space “My Transavia” with the email attached to your account. But if you do not have an account and do not wish to create one, you can access these options with our reservation number. In addition, you can track flights in real time. Convenient, especially in the event of a strike or disruption.
At Transavia, as with most airlines, registration, or “check in”, can be done in two ways: online, or at the airport. L’Online registration, which opens 30 hours before departure and closes 4 hours before flight take-off, has the advantage of being fast and saving you time at the airport. Indeed, if you have luggage in the hold, all you have to do is drop it off at the baggage drop-off counter. Otherwise, if you only have one luggage, go directly to security checks and then to the boarding gate, with your boarding pass (which you will have downloaded on your phone if you checked in on your mobile). But you can also check in for free at the airport, at a Transavia check-in counter. Note that at Paris-Orly, self-service check-in kiosks are the only way to check in. If you have to check in at the airport, allow enough room for maneuver. For example, if you depart from Paris-Orly or Lyon, check-in is open from 2h30 to 40 minutes before departure for a flight to a Schengen destination (60 minutes for a flight to a non-Schengen destination).
Operating mainly from its bases in Paris-Orly, Lyon and Nantes, Transavia also serves Bergerac, Ajaccio, Chambéry, Grenoble, Montpellier, Nice and Toulon in France. From Paris-Orly airport, Transavia offers low-cost medium-haul flights to 50 destinations in Europe and the Mediterranean basin. If you did not check in online, be aware that at the airport you will not find a dedicated check-in counter, but self-service kiosks. You will need your reservation number and your passport in order to obtain your boarding pass. If you want to place baggage in the hold, go to the baggage drop-off. Otherwise, proceed to the boarding gates. Time-wise, check-in at Paris-Orly for Transavia flights is open from 2h30 to 40 minutes before departure for a flight to a Schengen destination, and from 2h30 to 60 minutes for a trip outside the Schengen area.
From Lyon St-Exupéry airport, Transavia serves 11 destinations with low cost flights to Algiers, Athens, Madeira, Port, Seville or Tel Aviv. As at Paris-Orly, check-in at the airport takes place from 2h30 to 40 minutes before departure for a flight to a Schengen destination (60 minutes for a flight to a non-Schengen destination). Departures are from Terminal 3 of the airport.
Transavia departures from Nantes-Atlantique airport are from Terminal 3 to 14 destinationsof which Athens, Berlin, Lisbon, Madrid, Malta, Port or Venice. For check-in, the counters are open from 2 hours to 40 minutes before departure for a flight to a Schengen destination. For destinations outside the Schengen area, they open a little earlier, 2h30 before take-off.
Passengers are entitled to 1 item of hand luggage measuring 55 x 35 x 25 cm max (such as a backpack or a cabin suitcase) to put in a luggage compartment. There is room for 70 pieces of hand luggage in the cabin and as soon as the compartments are full, the luggage is taken on board and placed in the hold. If you have a MAX fare, you are guaranteed to keep your hand luggage in the cabin. 1 accessory of 40 x 30 x 20 cm max. (such as a small purse, camera bag or laptop bag) You can always take it on board and place it under the seat in front of you. You can always take an umbrella, a walking stick and 1 bag with items purchased duty free from duty free into the cabin. Your hand luggage and accessory must not exceed 10 kg and the dimensions include wheels and handles. If you want to take more luggage, you can book additional baggage.
In partnership with Flightgiftcard, the low cost of the Air France-KLM group launched its gift card service in January 2019. Valid for two years from the date of purchase and with a minimum value of 25 euros, the gift card Transavia can be used on the entire network (more than 100 destinations). By going to the service page Flightgiftcard Transavia, you first choose your gift card (printed, physical or e-mail), its value and then fill in the recipient’s details. He will thus be able to convert the gift card directly into a plane ticket on the Transavia website. An easy-to-use service that will allow your loved ones to discover a new destination at a lower cost.
In the event of a significant delay (5 hours minimum), you can request a refund of your ticket. In the event of a prolonged delay (two hours for flights of less than 1,500 km), Transavia will provide a meal tray, two telephone calls or even accommodation and hotel-airport transport. Compensation is also provided if the delay on arrival exceeds 3 hours after the scheduled time). Depending on the distance of the flight, it will amount to between 250 and 600 euros. In the event of cancellation of the flight, Transavia offers either reimbursement of the ticket or rerouting of the passenger to their final destination as soon as possible and under comparable transport conditions. If possible, the traveler may decide to postpone their trip to a later date. In both cases, Transavia agrees to the same services and compensation as for the flight delay. In case of denied boarding, you can have the ticket refunded or take another flight. In this case, the same provisions as for delay and cancellation apply.
If the FAQs of the Transavia site does not answer your questions or that you need a particular service, you can complete an online form. By telephone, the Transavia number from France is 0892 058 888 (50 ct/minute). Transavia customer service answers all questions by phone 7 days a week between 7am and 11pm (Central European Standard Time).