Not only in the mornings did a lot go wrong this week with the student transport, says Alice Steenbergen from Harmelen. Things also went wrong when picking her up. “They had forgotten our daughter Élin”, she says. When she discovered this, she immediately called the supervisor to say that her daughter was still on the schoolyard. The bus was then able to turn around and let her get in. “But I didn’t get an explanation of how that could have happened. Only that she should have gotten in.”
Touring coach student transport again much too late: ‘You can no longer call it an incident’
