To boost interactions within groups, Facebook is enriched with a new discussion function called Community Chats, which allows members to exchange directly in writing and orally via Messenger.
Facebook is constantly adding new functions to maintain its attractiveness in the face of increasingly tough competition – as evidenced by the success of TikTok among young people. This time, it is on the side of the groups – one of the major assets of the social network – that improvements are coming. As he announced on his blog, Meta – the group that owns Facebook, Instagram and WhatsApp – will add chat rooms directly within groups via Messenger. The members of these communities will thus be able to discuss around specific themes and events in real time via text, audio and video chats on the messaging system, which will make it possible to develop affinities and widen the circles of friends. An idea directly inspired by Discord, the messaging system renowned for this community aspect.
Community Chats: exchanges within groups in real time
Called Community Chats, this new function allows you to interact directly with people who are not necessarily part of the circle of friends – therefore several – directly on Messenger, without going through publications – which was not until then. Not possible. The administrators of the group can choose to start a discussion around a specific subject, such as a follow-up of news, an event, a release… This makes it possible to organize the exchanges around categories, and thus to find your way around more easily. in order to follow those that interest us the most. For example, in an artist’s fan group, a “News” section can be dedicated to articles published about him and allow members to discuss them; a “Concerts” section can allow you to follow your tours, and a “Meetings” section to organize physical gatherings of fans. It is even possible to create a section only for administrators, in order to announce changes and upcoming events. You can also create audio channels – with the possibility of activating the video – in order to exchange orally – within the limit of 30 participants maximum. We can quite imagine a channel dedicated to mutual aid for a class, for example.
But this is not the only function that makes its appearance. Because who says group, says moderation! To avoid excesses and things getting out of control – with racist, homophobic or political remarks for example – administrators can use the option Admin Support, which allows them to configure the group to stop sending messages, delete them and suspend a member automatically, according to specific criteria – a function “borrowed” from the messaging platforms Discord, and Slack. For example, this may concern people who do not have a profile picture or who have had a certain number of messages, posts or comments deleted. Admins can also choose the number of times a post should be reported before Admin Support automatically removes the member. Currently, all of these features are available to a limited number of groups – mandatory testing phase – but should be rolled out to everyone in the coming weeks.