The Mediation Institute is the state authority responsible for appointing mediators in labor disputes such as the one between SAS and the pilot unions. Director General Iren Wennemo thinks that the SAS negotiations stand out in the crowd.
In normal cases, the mediator often spends more time talking to his or her own than to the other party.
– This mediation is a bit special because there are so many issues that need to be resolved, and here there has been a lot of conversation between the parties.
But how does a negotiation really work? Hear Irene Wennemo explain in the clip above.