A new number may call you and you should really answer, it’s important!
Some numbers call for distrust. This may involve advertising, even abusive canvassing or scams. CPF scam, fake advisors, silent calls, they are numerous today and come in different forms. That being said, important calls should not be missed. A new, rather long number should attract your attention and you should quickly add it to your repertoire. It was implemented on October 1 and is gradually expanding throughout France.
From now on, all emergency services benefit, in fact, from a single number. It concerns the firefighters but also the SAMU and the Gendarmerie. “If you receive a call from this number, pick up without fear,” assures the Charente-Maritime Departmental Fire and Rescue Service on X. “This is not a malicious or commercial call but that of an emergency service,” also specifies the Gard gendarmerie.
This is a technical update of the telephone standards. This does not, however, remove the essential emergency numbers such as 15 (Samu), 17 (police), 18 (fire brigade) or 112 (emergencies in the European Union). To contact emergency services by SMS, you must dial 114.
This new number will be used more to remind you if the call service was saturated or unreachable immediately, or if the conversation was cut off. If you have not answered this ten-digit number, the service concerned will leave a message with instructions to facilitate the call back. Once called back, a voicemail will redirect you to the right person.
So, take note of this new number: 0 800 112 112. You can name it “Emergency Services” in your directory to no longer have any doubts. There is nothing to worry about since it is completely free and not surcharged. As indicated on the website of the Ministry of the Economy, the numbers from 0800 to 0805 are “100% free for the user, even when calling from a mobile”.