An innocent call, a skillful manipulation, and even the most vigilant fall into the trap. A new Amazon scam is currently wreaking havoc. Here is what you need to know not to be fooled.
The attempted scams are multiplying and perfected. Whether it is strange calls, suspicious emails or fraudulent sms, it becomes more and more difficult to discern the true from the false. A particularly cunning fraud today affects Amazon customers, playing on confidence in the platform. Even the most cautious users are surprised.
The scenario is well put together. It all starts with An appeal seeming to come from Amazon customer service. A reassuring voice explains that your account would have been compromised. The interlocutor then invites you to consult your basket to check a potential suspicious command. Until then, nothing extraordinary. Confidence is installed. After all, it is normal to want to protect your personal information. But to make the scam credible, the crook goes even further. During a specific step, you are invited to update the page of your Amazon account. To your surprise, products appear in your basket. You panic. Why are these articles there? The person at the end of the line therefore takes advantage of this moment of confusion to accentuate the pressure: “You have to act quickly to protect your account.” And this is where the real ploy comes into play.
To “secure” your account, your interlocutor asks you to click on a link sent by SMS or e-mail, often presented as a single-use code. This manipulation actually opens the door to your account, allowing fraudsters to access it and recover your sensitive information. Once connected, scammers can change your settings, make fraudulent or worse purchases, use your banking information. All this occurs in a few minutes, while you are distracted by incessant requests of “checks” or immediate actions.
In order not to fall into the trap, know that an allegedly inappropriate call from Amazon is a first index, because the platform never contacts its customers by phone for account problems. If the interlocutor asks you to click on a link or provide a single -use code, be extremely suspicious. The sudden appearance of products in your basket without having added them is also an alarm signal. Finally, the insistence of the interlocutor to make you act quickly must always arouse your suspicion. So stay on your guard and do not give in to pressure.