More and more paid applications and services attract consumers, who are not immediately suspicious of the consequences of these offers.
You recently paid for a sports app, a video game, a TV channel or an online service that allows you to buy products for delivery… On Amazon for example, rather than ordering the same product every month, such as a box of baby milk or our coffee capsules, it is possible to opt for a subscription that allows automatic delivery. A saving of time and money, since, at the time, the offer is more advantageous, and we no longer need to think about going back to place our order.
The problem is that many consumers forget that they have signed up for this type of purchase, which often involves an automatic renewal. And when you don’t do the steps in time, it’s off again for another year! In addition, most of the time, we don’t bother to read all the general conditions of sale, which makes it difficult to make any complaints later.
However, the service provider is required to notify you by mail or email (between three months and one month before) that this renewal will take place, warning you of the possibility of terminating it. You still have to pay attention to your emails without thinking that it is an advertisement, and check your spam.
The best thing to do is to regularly check if you have any current subscriptions and cancel them if you no longer want to pay every month for this service. So, to delete a subscription that you no longer want, go to the “subscriptions” page of your Google Play application (on Android). Select the subscription to cancel and press “cancel subscription”. On iPhone, go to your settings and your profile, then click on “subscriptions”. You will then be able to select the subscription that you want to cancel.