It’s a matter of feeling like a full person and of respect, explains Fatah. When he picks up a box with chips and soft drinks at the distribution point in Overvecht-Noord, he should be happy and say thank you. “My kids don’t eat that at all,” he says. “A big difference with here, that you can grab what you really need.” In addition, there is little time at the issuing point. This causes stress for volunteers and participants, and often leads to altercations. “The Bow is not suitable,” Fatah sums it up. “Sometimes you have to wait 70 minutes there. People don’t feel seen. They are ashamed.”