In November 2024, Systembolaget stopped the opportunity for customers to identify with the help of digital ID cards from BankID. The reason behind it was that it was not considered that the digital identification was sufficiently secure.
During the same period, among other things, an ICA store stopped the opportunity to use BankID and Freja Eid as identification as it flourished several false digital ID cards.
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In an interview with News24 underlined Charlotte PatakyPress officer at BankID, that they knew about the problem.
“We are aware that there are fake ID cards and we are actively working with crime prevention authorities regarding this,” she said.
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Systembolaget stopped digital ID – so it goes in stores
So far, it is still not possible to identify with digital ID cards at Systembolaget. But according to Teodor Almqvistpress officer at Systembolaget, it has worked well.
-The pause of digital ID cards from BankID has, for the most part, worked smoothly at the stores. Our experience is that most customers have an understanding of how we have reasoned and think we made a correct decision, he tells News24, and continues:
-We also see that there are a group of customers who think that the opportunity to identify with digital ID cards had facilitated their everyday lives.
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Digital Identification will come back – unclear when
When the ability to identify digitally paused said the sales manager said Mattias Särmalm in one Press release that the opportunity would resume “as soon as we have the opportunity to do control in a sufficiently safe way”.
Systembolaget is not yet there.
-Our goal is to be able to offer the opportunity for our customers as soon as possible to be able to safely legitimize themselves with digital ID cards in our stores. We are working to create the conditions for this and will inform when we have a solution in place, says Almqvist to News24.
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