The major game market Steam has updated its subscription agreement. Thanks to this update, the court door has been opened against Valve.
Making a statement on this issue, the platform stated the following: “How to resolve disputes and claims between Valve and Steam users Steam Subscription AgreementWe would like to share some information about the latest updates made in . We have eliminated the need to resolve disputes through individual arbitration. As always, we recommend contacting Steam Support if you experience an issue. This is often the best way to solve a problem. But if that doesn’t work, the updated Steam Subscription Agreement now stipulates that disputes must be resolved in court rather than arbitration. We have also removed the class action waiver and cost and fee sharing provisions in previous versions of the Agreement. For most of our customers (including those living in the EU and the UK, Australia, New Zealand and Quebec), these updates will have limited impact as these arbitration rules did not apply to them prior to the update. What we wrote here is just an overview. We recommend that you review the entire updated subscription agreement. contract From here “You can examine it.” The new subscription agreement essentially removes the mandatory arbitration clause, allowing players to take legal action against Valve, the company that owns the platform. This step is not expected to cause major legal problems for Valve.