Since 2 p.m. on Monday, October 31, Instagram users around the world can no longer connect to the social network, their account having been suspended for no apparent reason. Bug, failure, cyberattack? Update on the situation.

Since 2 p.m. on Monday, October 31, Instagram users around the world can no longer connect to the social network, their account having been suspended for no apparent reason. Bug, failure, cyberattack? Update on the situation.

Fear on the web… A major problem has been affecting Instagram this Monday, October 31, since the beginning of the afternoon. Users can no longer log into their account. The Meta group’s social network indeed seems to be encountering great difficulties, which is reminiscent of the concerns that the company had encountered in 2021. This time, no storage problem, accounts have simply become real ghosts on this Halloween day. Concretely, many people claim that they would have been banned from Instagram. On Twitter, many of you testify to a bug. Within an hour, the hashtag #insatgram down was picked up 15,000 times. The problem does not seem to be limited to France, since testimonies are pouring in from all over the world, in all languages. In addition, users who can still connect see their number of subscribers drastically reduced. Thus, Hugo Clément, journalist, wonders: “There’s something going on on Instagram, isn’t it? Lots of suspended accounts, dizzying drop in followers for lots of big accounts. Crash in progress?he wrote on Twitter.

Instagram outage: a global problem with no explanation

On DownDetector, the site specializing in digital service outages (Internet, operators, social networks, applications, etc.), the number of reports of problems on Instagram skyrocketed from 2 p.m. on Monday, October 31, 2022. Proof of a concern on a very large scale. If you are concerned, we invite you to follow the page dedicated to Instagram to see the evolution of the situation.

Concretely, users end up with this message when they open their Instagram application on their smartphone: “We suspended your account on October 31, 2022.” It is also specified that the person concerned has 30 days to contest the decision. At the bottom of the post, you have the option to appeal Instagram’s decision by tapping on “Dispute decision”. In addition, you can consult our practical article which details all the steps to recover a blocked account. However, given the scale of the problem, do not expect a miracle solution because the social network services must be overloaded with requests and they could take some time to answer you…

Also on Twitter, Instagram posted an apology message around 3 p.m. The American company says it is studying the situation, but has not provided any other information since. Users claim to have been able to recover their account. However, these testimonies are marginal compared to the number of messages that still flow on the web.

Problems had already been observed on September 22. They concerned stories posted by users – photos or videos visible for 24 hours by those who follow the account in question. In addition, the Meta group had deplored a general bug on its WhatsApp messaging application, but also on Facebook and Instagram. All the functions of these services had been disabled for several hours. A coordination problem between the different data storage centers was at the origin.