In an important new message, Amazon is warning customers of a surge in online scams this holiday season. Discover the essential tips for a safe shopping experience and avoid the traps of fraudsters.
While Black Friday is in full swing and the end-of-year holiday season is approaching, Amazon has just published an important message on its French site, at the top of the “Need help?” section. This period, very popular for online purchases, is also when scams multiply. Amazon has therefore chosen to make its customers aware of the different methods used by scammers and effective prevention strategies.
Pay attention to who is speaking and from what site
To avoid falling into the trap of fraudulent sites and applications, Amazon recommends using only its official website or mobile application. Scammers create platforms that look like legitimate sites to steal users’ personal and financial information. By choosing official Amazon channels, customers can ensure the security of their data.
Distrust when there is an emergency
Scammers often use the tactic of urgency to pressure victims into acting without thinking. Messages claiming immediate action needed to resolve an account issue or to take advantage of a limited offer are typical of this strategy. Amazon recommends always taking the time to review these communications before taking action.
Things to know about payment requests by telephone
A crucial reminder from Amazon concerns payment requests over the phone. The company emphasizes that it never asks for payment information, including gift card details, during phone calls. Any communication of this type should be considered an attempt at fraud.
What to watch out for in Amazon emails
Links in suspicious emails and messages may lead to fraudulent sites. Amazon emphasizes the importance of verifying the URL of these links. Legitimate addresses should contain “amazon.fr” or similar variations, without misspellings or extra characters.
How to check if the email comes from Amazon
Emails from Amazon always end with “@amazon.fr”. It is essential to verify the sender’s email address before clicking on any links or providing personal information.
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In addition to these measures, Amazon advises changing passwords regularly, using two-factor authentication, and keeping software up to date for added security. It is also recommended not to share sensitive information like passwords or credit card numbers via email or message.