The most expensive speakers Volvo offers spell Bowers and Wilkins and are available as an option in all brand models.
However, a customer in China discovered that his Volvo S60 instead had Bowers and Vvilkings speakers, where the W in Wilkins had been replaced to two years.
Refuses responsibility
When the man picked up the discrepancy with his dealer, he was met by the cold hand.
The seller could not English and thus could not see the difference between VV and W and therefore denied some form of compensation.
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Not just the sound system
It also turns out that the Orrefors gearbox selector was also not completely authentic and was not illuminated as it should be.
It turns out that this incident is not entirely isolated. There are other owners who have also reported that they have had sound systems where it has been “Bovvers and Wilkins.”
So you have replaced the W’s with V: you several cases.
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Volvo comments on the case
Of course, Volvo China went out with an apology and commented that Volvo:
– will never approve any behavior that affects our customers’ interests.
Volvo China has also said that they will start an investigation to find out what this is the question.
– Volvo Cars uses a strict tracking system for original parts. Each original part lives up to a uniform global standard, all to give customers a safe and trouble -free ownership experience.
Exactly how the customer in question will be compensated and how the car has received a fake sound system and an gear lever has not been communicated.