Received an invoice from this company? The authority warns

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Received an invoice from this company The authority warns

On November 19, the Swedish Consumer Agency issued a warning for a specific company where sellers promised customers free products and reduced subscription costs. Instead, the company has sent invoices of between SEK 11,000 and 25,000 to the customers after they signed the agreement.

The company was previously called Advea AB and conducted sales outdoors or in shopping centers in several locations in Sweden. Among other things, the sellers must have traveled around and sold to private individuals in Sundsvall, Lycksele, Sölvesborg, Karlskrona, Ludvika, Östersund, Falun, Rättvik, Kisa, Linköping, Gagnef, Ockelbo, Tibro, Boden, Örnsköldsvik, Piteå, Umeå and Gävle, the authority explains on his homepage.

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Photo: Patrik Lundin / SvD / TT

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So many notifications have been made to the Swedish Consumer Agency in 2024

Up to and including October 2024, 22,204 notifications had been made to the authority during the year.

The most common classifications by product or service were:

  • Clothing for adults with 10 percent of registrations
  • Food with four percent of the notifications
  • Mobile telephony with four percent of notifications
  • Other mediation service with four percent of notifications
  • Cosmetics and hygiene articles with three percent of the notifications
  • Healthy food with three percent of the registrations
  • Flights with three percent of registrations
  • Shoes with two percent of registrations
  • Warranty extension with two percent of notifications
  • Other medical products and aids with two percent of the notifications

    • The statistics are based on notifications that have been received by the Consumer Agency from consumers. The statistics exclude reports of unwanted advertising and spam.

    Source: The Swedish Consumer Agency

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    Photo: Per Larsson/TT

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    The Swedish Consumer Agency warns the company

    According to the Swedish Consumer Agency’s press release, the authority reports that the Swedish Consumer Ombudsman, KO, sued both the company and the person behind it in February 2024. Two months later, the Patent and Market Court decided that the company’s owner would be prohibited from continuing with the sales methods pending a judgment.

    Now the Swedish Consumer Agency reports in its turn that a judgment has been reached in which the company and the person behind it are required to be clear in the marketing and the information about what things cost. They are also prohibited from claiming that something is free and then charging for it. In addition, the company is prohibited from claiming that they cooperate with consumers’ existing operators, such as mobile or broadband operators.

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    Then the company can be forced to fine 16 million

    The judgment also states that the company, which is now called Folisker AB, is forced to pay a market disruption fee of SEK 530,000.

    – It is good that the court clearly marks that this kind of ugly methods are completely unacceptable. Many consumers have been affected. By the court also holding the person behind the company accountable, we hope that this will put an end to it, says Bettina Lechnerprocess advisor at KO in a press release.

    In addition to the demands issued against the company and the owner, as well as the fee they were ordered to pay, the judgment also includes additional points that must be followed.

    If the rules and points set for Folisker AB are broken, it is associated with a fine of a breathtaking 16 million kroner for the company and four million kroner for the person behind the company.

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