Problems with X-trafik – delays in Gävle for sick trips, transport services and school trips

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It is the communication between the journey planning system and the vehicles that is not working properly. This means that you have to guide the vehicles manually from X-trafik’s order center, which causes delays.

Unclear when the problem will be solved

– We work together with the transport companies to solve the problems in the traffic and our system supplier works to solve the technical problems. Right now, we have no forecast for when the problems can be fixed, but we are doing everything we can to solve the disruptions in traffic, says Monica Westlund, unit manager Serviceresor at X-trafik in a press release.

People who have booked trips during the day will be able to travel but should be prepared for the trip to be delayed

At the same time, there are also long telephone queues to the order center, X-trafik writes in the press release.

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