A player assembles a new gaming PC. Months later he receives a package. And there’s a CPU in there that he didn’t even order.
A gamer explains that he put together a gaming PC months ago. His gaming PC is now ready. But then one day the big surprise arrived in a package:
In his post he explains that he ordered the components from the seller months ago and received them all promptly. And now, completely unannounced and out of nowhere, he received a package with a processor (CPU). The strange thing is that he didn’t order anything.
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No order and no debit from his account
What’s the problem? The user explains on Reddit that he finds this very confusing:
He even checked his order history and his bank account: There is neither an order on his customer account nor a debit on his account. So he didn’t order anything by mistake.
The user himself doesn’t really need the CPU, since his gaming PC is now finished and his CPU is better anyway. For this reason, he explained that he would probably pass the CPU on to his brother-in-law because he still needed a processor.
How much money is involved here? The Ryzen 5 5600 that the player received is a mid-range CPU for the older AM4 socket. You can read about the differences between AM4 and AM5 on MeinMMO.
In terms of price, the Ryzen 5 5600 is not an expensive processor. The price is currently between 80 and 100 euros (via geizhals.de). So it’s not a high-end CPU like the Ryzen 7 7800x3D, which currently costs at least 479.00 euros.
Too much or incorrectly delivered goods are not yours
Can I just keep the goods? No, because in principle the excess goods delivered, regardless of whether they are CPU, RAM or graphics card, do not belong to you at all. Because you have not concluded a purchase contract for the goods. You can read an expert assessment of incorrect or over-delivered goods directly on MeinMMO.
Do you have to run to the post office because you got too much? No, no one should expect you to run straight to the post office and refund the excess goods you received. As a rule, you should contact the seller and clarify the matter.
He can then either pick up the item himself or have you reimbursed for the return. In any case, it is important that you do not send anything back at your own expense, because an incorrect delivery is the fault of the seller and not the customer.
Issues with returns: Sellers like Amazon are not always accommodating or helpful when it comes to returns. This is shown by the story of a family man. Because he had received the wrong GPU on Amazon, but the seller had refused a refund: Gamer buys graphics card on Amazon, gets fake product – dealer refuses to refund until the “correct” item is returned