“Very annoying for our customers who are standing in front of a closed door”, responds a spokeswoman for Brocacef, the parent company of BENU. She points out that pharmacists follow the indexation of the collective labor agreement pharmacies. “The salaries of BENU pharmacists are higher than the market. Everyone is currently having a hard time due to loss of purchasing power and wants to be more indexed. But that is not possible, we do want to remain a healthy company.” According to the spokesperson, it is not possible to adopt the requirements of the union in full.