Orange plans to further increase the prices of its fixed and mobile subscriptions from March 2023. An increase of a maximum of two euros intended to compensate for the increase in energy costs.
Definitely, the prices of fixed and mobile plans continue to soar! While users have had the unpleasant surprise for some time of seeing the prices of their subscriptions increase – whether without being warned or via sneaky techniques (see our article) – the Government is adding a layer of it by trying to impose a tax on all Internet and mobile plans. But that’s without counting on the war in Ukraine and the resulting energy price hikes! Thus, Orange is currently sending emails to its subscribers to announce an upcoming increase in the prices of their fixed and mobile subscriptions, as reported Alloforfait. An increase which will be effective at the beginning of 2023.
Orange packages: subscribers pay for soaring energy
In its e-mail, Orange justifies this decision by the fact that it faces “a significant increase in [ses] operating costs, particularly of the energy that powers [ses] mobile networks and the Internet”. The operator therefore decided to pass on the increase in the price of energy to its subscribers. Do not panic, however, since, in its immense kindness, it ensured that they did not have to pay “only” 1 to 2 € per month. We do not yet know if Sosh is also concerned. The problem is that by dint of accumulating all the “small” increases, they begin to weigh heavily in the portfolio of users….
According to the various testimonials, the user of a 2-hour package will have to pay 1 euro more per month, while the Open offer, which includes a box plus a mobile, will have 2 more ueors added to the invoice. The new prices should be effective from March 2023. Remember that subscribers have the right to ask to change their offer – to take another less expensive one – or to cancel their current subscription free of charge and without taking into account the period of commitment within four months of receipt of the email from Orange, in accordance with article L224-33 of the Consumer Code – it remains to be seen whether other ISPs will apply the same policy. As the sending of the e-mail is linked to the renewal of the subscription, it can take several days before arriving at its destination – several Orange subscribers have testified that they have not received anything yet. So stay vigilant during this period to avoid any unpleasant surprises after the holidays…