This live monitoring works as follows: if the number of nuisance reports suddenly increases on a certain route in a certain time frame, a dispatcher can decide to watch live on that specific route in the following days around that time. “Such a decision must then meet a certain number of conditions. It is therefore not the case that we are going to observe Jan and everyone, there must really be a specific reason,” said the NS spokesperson.
NS will watch live with cameras in trains with a lot of nuisance
