NS apologizes to Annemarie (38) after lift incident Houten Castellum

NS apologizes to Annemarie 38 after lift incident Houten Castellum

After a pleasant evening in Utrecht, Kol and a friend took the last train back home on Saturday 19 August. When we arrived at Houten Castellum, the elevator turned out not to work. Don’t panic, the friends thought. “We had to laugh a bit about it, because things had already gone wrong in Utrecht.” They assumed help would come quickly if they pressed the emergency button. “They really don’t let you wait on that platform all night, do they?”

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