With the timetable for 2023, which started on December 11, NS believes it will be able to serve customers better. “In September, the Netherlands went back to school and to work. It was precisely in that month in which many people were counting on the NS that we made a false start by underperforming,” says Wouter Koolmees, president of the NS.
NS: 20 percent fewer passengers than before corona and fewer trains on time
