(Finance) – isytechthe new cloud native digital platform from Intesa Sanpaolo,” is clearly the focal point for cost reduction and technological improvement” of the group, and is already used successfully through isybank and will be gradually extended to the entire group. This was stated by the CEO Carlo Messina during the call with analysts following the publication of the results as of September 30, 2023.
“isybank is a clear successas we have recorded positive results in terms of migration, with 300,000 customers transferred and only 1,500 requests to return to Intesa Sanpaolo – he explained – in other words, of approximately 1.7 billion in direct deposits, only 6 million euros want to return backwards”.
Furthermore, “we had approx 50 thousand customers who arrived from other bankswho are happy with the service we give them with isybank”.
“For isybank we think it is essential to reach the 1 million customers during the period that we have given to the market, and the trend of migration and new customers, and customer satisfaction that we are observing, are such that we can achieve this“, concluded Messina.