Like a robot-justice, Renegocee assists consumers to assert their rights and resolve their disputes with operators and other service providers. Breakdowns, price increases, canvassing, this app is on all fronts!
Absence of internet connection, increase in subscription prices, unjustified fines, canceled flights, failing services … We are confronted daily with many injustices and disputes, but, whether by ignorance of our rights or because of the complexity of the approaches, Many of us give up getting the case. To remedy this problem, CablereView launches Renegocee, a “robot-justice” doped at AI designed to help consumers defend their rights and their purchasing power. Available for free on the Play Store, the App Store and in web version on RENEGOCEE.frthis app automates complaints and offers rapid solutions to disputes.
Renegocee: an assistant to solve problems with operators
First, Renegocee has an AI assistant specially dedicated to internet box breakdowns. It is enough to discuss with him and to describe him the problem encountered so that artificial intelligence analyzes the situation as well as the legal texts and the general conditions of the operator, so as to identify the appeals to solve the problem. He then generates a complete complaint letter in PDF format, incorporating all the necessary legal references. If the blocking persists, the application does not hesitate to offer more advanced appeals, such as a non -cost termination or mediation.
Renegocee also offers a tool for monitoring subscriptions. By synchronizing bank transactions to the application through Open Banking technology, AI automatically detects price increases, even when made on the sly. What avoid unpleasant surprises at the end of the month! In addition to that, Renegocee makes it possible to terminate free of charge in one click, by generating a termination letter written in accordance with Article L224-33 of the Consumer Code, which stipulates that subscribers have the right to request to change their offer – to take another less expensive – or to terminate their current subscription without expenses and without taking into account the commitment period.
Renegocee: complaints generated in a few clicks
Beyond disputes with operators, Renegocee is also of great help in the fight against canvassing and spam. For this, the application tackles the heart of the problem, namely the resale of personal data. It lists a hundred brokers who collect and resell this information and may, with the authorization of the User, contact them one by one to require the final deletion of their personal information from their servers, based on the right to forgetting the GDPR.
Renegocee also alerts in the event of hacking our online accounts and assists us to take the necessary measures to limit the damage, notably indicating the passwords that have been exposed.
Note that the service is not limited to the issues related to telecoms. It offers no less than sixteen services supporting many themes: disputes with airlines, delivery delays, lost or not delivered packages, abusive SNCF fines, difficult to terminate, etc. Again, just describe the problem by answering questions from the robot. The AI then takes care of analyzing the laws, the general conditions of sale of the companies to determine the appropriate appeals, and then write complaints for us. Practical !