The 74-year-old man received a text message that he thought was from Nordea. The message came in the same SMS loop that he had previously received SMS from the bank in. He was asked to call a phone number because there would be irregularities in his accounts. During the call, he is asked to download a new Bank ID, which he does. The fraudster then cheats himself out of SEK 156,450 before the man’s bank, Nordea, notices the fraud.
The bank is asked to pay back SEK 144,000
The bank believes that the man’s actions have been legally grossly negligent and opposes the demand for compensation. But the General Complaints Board, ARN, makes a different assessment. They confirm that the man’s actions were grossly negligent and that, according to the law, he must therefore be responsible for SEK 12,000 of the lost sum.
But since ARN believes that the man did not understand that it was an unauthorized person but believed that it was the bank that contacted them, they recommend Nordea to pay the remaining money, SEK 144,450, to the man.
The police warn of fraud
Earlier in January, the police went out and warned that fraud attempts are increasing in Jönköping County. Since November, around 90 reports of fraud had been received in the East police area.
The police have been out on several occasions informing the elderly in Jönköping County to be vigilant against fraud. See more in the clip below.