The European Commission and the European Consumer Protection Network have conducted a dialogue with the company Amazon, which will take measures to simplify termination of service, the Consumer Agency writes on its website.
In the future, it should be possible to unsubscribe from Amazon Prime in two steps, without confusing warnings. Amazon will implement these changes on all of its EU websites.
The streaming service Amazon Prime was launched in Sweden in the autumn of 2021.
The European Commission and the CPC network, of which the Swedish Consumer Agency is a part, will follow up on how Amazon complies with the commitment.