According to the inspection, some actions are not always performed by an authorized and competent care provider. Furthermore, there was no procedure for reporting and investigating incidents, which means that lessons are not learned. It is positive, however, that Beste Zorg Thuis works with a permanent team that knows clients well and treats them with respect, according to the IGJ.
Inspectorate intervenes at Best Home Care in De Meern: ‘Risk situation’
