(Finance) – Since last December 23rd, i pensioners recipients of the communication from prompt from the 2022 tax returnthey can use the service of video guide personalized to be easier both in filling out and sending the declaration. In fact, the Institute pursues the objective of facilitating pensioners who are holders of income-related benefits in the annual obligation to send the declaration of the income situation, which affects the income-related benefits paid in advance on a provisional basis.
To explain the obligation in a simple way, INPS is also offering the service this year personalized and interactive video guidededicated to pensioners in receipt of income-related benefits, who have not yet communicated the relevant incomes for the year 2022 to the Institute.
This year they are about 700,000 pensioners to which the Institute has made available in the reserved area MyINPS the video guide, in order to facilitate filling out the tax return and sending it comfortably from home with the pre-filled RED service by the deadline of 28 February 2025.
The new RED online service Pre-populated offers, thanks to the pre-compilation service, the income data already declared in previous years for possible confirmation or correction and integration and, thanks to a chat bot, manages to provide useful information on how to compile it.
Objective general of the video guide service, personalized with each user’s data and with direct access to the services, is to explain the reasons for the legal obligation, illustrate which incomes need to be communicated to the Institute and how to do so, also highlighting the link between compliance of the obligation to declare income and the possibility of verifying the existence of unexpressed rights.
In fact, the video guide, in addition to remembering the expiration for sending, the different ones mode of transmission of the declaration for the income year 2022, the procedures for expatriates before and after 2022, also communicates the possibility of verifying – via the Digital Pension Consultant service – the possible right to further benefits.
Users can access their video guide through several channels: from the portal Internet INPS, fromINPS mobile appfromIO app and from the cover of the RED Declaration reminder letter (income year 2022), framing the QR queues or by copying the link into your browser.
Thanks to this service communication digitaldesigned and delivered for the first time in 2022 as part of the PNRR project Personalized organizational communication system for users, the Institute recorded a progressive increase in the percentage of tax returns returned, with a consequent significant reduction in suspensions and revocations of benefits linked to income.