Microsoft will make radical changes for the Gamepass system, which is also very popular in our country, such as automatically canceling inactive Gamepass accounts,
Microsoft will cancel Gamepass accounts that have not been used for a very long time to avoid wasting money from inactive Gamepass accounts. These and similar changes will take place in partnership with Microsoft’s UK Competition and Market Management Authority (CMA) and will apply to all Microsoft Gamepass accounts worldwide.
Microsoft will automatically unsubscribe from inactive Gamepass accounts
The situation of unknowingly withdrawing money from accounts that have not been used for a very long time has happened to many players. Microsoft’s collaboration with the CMA will focus on issues such as automatic account renewal, making it easier to cancel automatic payments, and detecting whether customers are paying unknowingly to accounts they no longer use.
Microsoft, GamePass with over 25 Million users and Xbox Live systems will go through a lot of changes. Some of those:
More clear preliminary information about the Xbox membership system: Microsoft will provide more clear and understandable information to players who will step into the Xbox Gamepass system for the first time. Such as monthly payments will be charged automatically each month if the user does not cancel the “Automatically Pay” option, or a monthly payment fee.
Inactive memberships: Microsoft will contact users who have been playing their games for a long time but have not renewed their memberships. After these users are reminded how to cancel the automatic payment, Microsoft will stop receiving payments if no action is taken.
Clear notice of price increases: Microsoft wants to give advance notice of price hikes to make sure users know how to turn off auto-pay if they want to.