Towards the end of the legendary complexity of French administration? Yes, thanks to artificial intelligence which should finally make it possible to “debureaucratize”, promised Gabriel Attal this Tuesday, April 23. The AI developed in France will thus be put in the future “at the service” of users and civil servants. At the same time, 300 new France Services houses will be created by 2026 to “simplify” the daily lives of French people in their administrative procedures, promised the Prime Minister. This outpouring of will comes after the Prime Minister brought together around fifteen ministers in Matignon for an 8th interministerial committee of the Civil Service (CITP).
“Albert” artificial intelligence at the service of the French
“Let’s dare to put AI at the service of the French. Let’s debureaucratize the administration and simplify daily life,” he said after visiting the France Services house in Sceaux, in Hauts-de-Seine, which already uses AI. 100% French generative. The tax administration will deploy a 100% French AI named “Albert”, designed by the interministerial digital department (Dinum), “to write responses to the 16 million annual online requests”, he said.
Each response will nevertheless be validated or modified if necessary by an agent. “But the analysis of regulations will be automated, responses drastically accelerated and the work of agents made less painful and more interesting,” he argued. “AI will not replace public officials,” insisted Gabriel Attal. “AI and the human presence are highly compatible and will even be able to strengthen each other: for AI the boring tasks, and for public agents the link with our fellow citizens,” he continued.
Likewise, 4,000 environmental projects submitted each year to regional environmental directorates will now be “pre-trained by an AI”, such as wind farm or urban development projects. This AI will also be used “from the end of the year” to automate the transcription of legal hearings, the filing of complaints or medical reports. It will also be used for the detection of forest fires or the HR management of civil servants.
From administrative form to voting, simplify procedures
Faced with the complexity of the administration, he also announced the launch of an audit, “ministry by ministry, to review all online content and forms” and make the administrative language “intelligible, accessible”.
Gabriel Attal also announced the opening, in 300 medium-sized towns by 2026, of new France Services spaces, which allow users to get help with most of their administrative procedures. The territory will have a total of nearly 3,000 France Services houses, each subsidized to the tune of 40,000 euros in 2024, detailed Matignon. This amount could change in 2025 and 2026.
Practical measure but particularly requested by local authorities: the obligation to empty municipal swimming pools every year will be ended, which should save 30 million euros per year, according to the Prime Minister. Finally, the head of government confirmed that online voting proxy, possible in the next European elections, would ultimately be extended to other ballots.