For several years, car owners have received letters that appeared to be invoices. These have had payment cards and requested that the recipient pay to extend the warranty on the car the person owns.
The mailing has come from the DinBilGaranti brand and has given many people the impression that the guarantee they are being asked to pay comes as insurance from the insurance company. As a result, several people have paid the bills, which have turned out not to be bills at all – but flyers.
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Behind DinBilGaranti is the company European Warranties Ltd, which has nothing to do with the serious players on the insurance market. The company has been on the Consumer Agency’s (KO) warning list for a year, the authority writes on its website.
KO has received over 1,000 complaints against European Warranties Ltd.
Johanna Nyblomwho is process advisor at KO, writes the following in a press release:
“The mailings from DinBilGaranti are designed so that the recipient risks perceiving it as an invoice from a company where you are already a customer. The reports to the authority also testify that many people feel cheated and have paid in the belief that the letter was from their own insurance company or the car brand business.”
The company is being sued for fraudulent invoices
Now the authority is suing the company and the person behind DinBilGaranti. It is believed that DinBilGaranti deliberately tried to trick recipients into paying via the leaflets.
In addition, KO believes that the company is in violation of the Marketing Act, which states that advertising must clearly appear as advertising. If the advertisement contains a payment card, as in this case, it must already be stated on the envelope that the mailing is an advertisement.
KO is now hoping that DinBilGaranti will be refused by the court to continue with its mailings and fined, the authority writes in a press release.
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