Many owners of Google Pixel 6 series smartphones are reporting a freezing issue after a factory reset. Google seems to have opened an investigation into this matter.
While the news around Google has been good in recent days with the announcement of a “Made By Google” event planned for August, the flagship Pixel series is weakened by a worrying problem. Several Internet users have reported on the community website Reddit and the Google Official Forumsof a bug encountered following an attempt to reset their Google Pixel 6.
According to the many reports posted online on the platforms, all three models of the Pixel 6, Pixel 6a and Pixel 6 Pro range are affected by the problem. Users report error messages when they try to turn their smartphones. Some mention that “the device cannot load android system” while others indicate that the device is “unable to activate ext4 version“due to missing file”tune2fs“.
These error messages leave many users without solutions and waiting for a response from Google. To their relief, it seems that the American company is aware of the problem. A product expert spoke on the Pixel help forum thread, stating that the firm “has become aware of the issue which is currently under investigation“.
However, the company has not yet officially communicated on the issue and on a potential fix for this bug. Therefore, we recommend that you do not perform a factory reset until Google sheds light on the cause of this problem.