Good news for Switch players! If the controllers suffer from the terrible Joy-Con Drift defect, Nintendo now supports repairs free of charge, even when the console is no longer under warranty.

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Good news for Switch players If the controllers suffer from

Good news for Switch players! If the controllers suffer from the terrible Joy-Con Drift defect, Nintendo now supports repairs free of charge, even when the console is no longer under warranty.

Despite its phenomenal success, the Nintendo Switch is known for a recurring flaw that greatly annoys players: the Joy-Con Drift. The more the console controllers are used, the more the joystick sensors tend to stick in one direction, making the characters and the camera completely uncontrollable. No Joy-Con is spared. In this case, several solutions are possible. Either the controller is still under warranty – two years after its purchase – and, in this case, Nintendo will repair or replace it, or you have to go through a third-party repairer – but then you have to go through the crate – or the player must buy a new one. Fortunately, Nintendo updated its policy on Monday, April 3, 2023. Indeed, a new paragraph appeared on the official website indicating that anyone who has suffered Joy-Con Drift can now send their controller to Nintendo for repair free of charge, even when the warranty has expired. A policy that was already in force in North America and which finally applies to the European market.

© Nintendo

Free Joy-Con Repair: No Warranty Needed

“Nintendo is on a mission to deliver the highest quality rugged products and to continually improve them. For this reason, and until further notice for customers who purchased the product in question in the EEA, UK or Switzerland, Nintendo will arrange for the Joy-Con controller stick to be repaired free of charge at an official Nintendo repair center in the event of a responsiveness bug”. can we read on the support page. This offer is valid even if the bug is caused by wear and the warranty has already expired.

Please note that the free repair does not apply in the following situations:

  • If the Drift was caused by an accessory or other item intended for use with the controller, but not manufactured by or for Nintendo;
  • If the Drift was caused by accidental damage;
  • If the Drift was caused due to negligence, either by the player or by a third party;
  • If the Drift was caused by abnormal use;
  • If the Drift was caused by a modification not authorized by Nintendo;
  • If the Drift was caused by renting the controller or for commercial purposes;
  • If the controller’s serial number has been altered, defaced, or removed;
  • If the controller has been opened, modified or repaired by anyone other than Nintendo or its authorized partners – unless there is no correlation between the opening/modification/repair of the Joy-Con and the appearance of Drift.

So, if your Joy-Con ever starts to suffer from Drift, you can submit a repair request on the Nintendo after-sales service siteguaranteed or not!

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