Get a new BankID? Here is the mistake you must avoid

earthpressnews
Get a new BankID Here is the mistake you must

Nowadays, it’s commonplace to pick up your mobile phone and sign with your mobile BankID when you shop online, transfer money, swipe or carry out other banking transactions.

The service was already launched in 2003, but it took until April 14, 2010 before it was launched for Swedish users.

In 2023 alone, 8.5 million users used BankID and over 7,000 companies. In addition, a breathtaking 7.1 billion identifications and signatures were made during the twelve months.

Then BankID stops working for some mobile users

BankID was launched in Sweden in 2010. Photo: Janerik Henriksson/TTGet a new BankID? You should think about that

From time to time it happens that you need to update your BankID. It is also not uncommon for you to need to obtain a new BankID if you purchase a new phone or tablet. But there are some important things you should keep in mind, especially when you are going to get a new BankID on your new device.

In an interview with News24 account Malina Röstlundcommunications manager at BankID, what you absolutely must not do.

First of all, she lists three tips that are good to know:

  • Do not delete your BankID on your old mobile when you get a new one. You can use your old one to activate a new one.
  • To protect you as a user, you need to turn on Bluetooth and Location services when you move your BankID so that we can ensure that your old and new device are in the same place. It’s an extra security measure to protect you from remote fraud.
  • You may need a Swedish passport or national ID card to confirm your identity an extra time. Driving licenses do not have a chip that we can read and therefore do not work.

    • Swish change – to protect your money

    There are several things that are good to think about when you get a new BankID for your new device, according to Malina Röstlund. Among other things, not to delete the old one before you get a new one. Photo: Isabell Höjman/TT

    Then you will not get your money back if you are deceived by fraudsters

    The mistake you should avoid when getting a new BankID

    In the event that you delete your BankID on the old device before you have time to activate the new one on your new device, this may result in you being stranded without a BankID.

    – Do not delete your BankID on your old mobile when you get a new one. For security reasons, it is not possible to copy your BankID to the new phone, but you need to activate a new one in your bank’s app or internet bank. You can use your BankID on the old phone to activate the new one. Go to your bank’s website and follow the instructions, explains Röstlund.

    Then you might be wondering what to do in the event that you accidentally delete the service before activating it on the new device? According to Malina Röstlund, you should contact the bank for help. It is always the bank that issues the BankID and for your safety a basic identification always needs to take place, either digitally or via, for example, a check of an ID document or on site at an office.

    – If you do not have an active BankID, you need to contact your bank to get instructions on how to proceed. Different banks have different solutions to confirm that you are you.

    Get BankID? The new security measure you need to be aware of

    Malina Röstlund works as a communications manager at BankID. Photo: Press photo

    nh2-general