Diederik Fleuren, spokesperson for Rijkswaterstaat, explains that information from five regional traffic centers is received in the control tower. “Then we can then act on what’s going on.” This is done, for example, by opening and closing rush-hour lanes, but information provision also plays an important role. For example on the large, black screens that can be seen above the highway, but also via online channels such as Twitter.
From this traffic centre, Rijkswaterstaat guides you through the rush hour: ‘If you want to be stuck in a traffic jam, it’s up to you’
