Following a cyberattack, a major European airline had its customers’ confidential data hacked. Including numbers, CVV codes and expiration dates of bank cards.
What’s the worst for an airline? It’s about being robbed. This is what happened to Air Europa, formerly Air España. Present in France on departures from Paris-Charles de Gaulle, Orly and Blagnac, this Spanish airline has just been the victim of a cyberattack, which resulted in the theft of confidential data from its customers . And not just any ones! As she explains to El Mundo, the company suffered “a cybersecurity issue that would have affected the payment environment with which purchases are managed on the website”. A rather mild expression to talk about a hacking of highly sensitive information relating to payment and ticket reservations, namely customer bank card data! And, more precisely, the card numbers with their expiration dates and CVV codes. In other words, all the data needed to make online purchases!
Contacted by the newspaper El Mundo, Air Europa confirmed the attack without specifying its duration or the number of people affected. She also highlights the fact that the hackers stole only banking data, but no personal data linked to the identity of its customers (name, physical address, email address, etc.). Furthermore, there would not be For now no evidence that this data was used to commit any fraud. The airline, however, sent an email to its customers to explain the situation, inviting them to contact their bank to object to the bank card used to purchase their tickets and even destroy it to replace it with a new one! Not very reassuring…
Also, if you are one of the potential victims, do not communicate your personal information, your PIN code, your name or any other personal information to anyone by telephone, message or email, even if the person you contact claims to be your bank. Also, do not click on links that warn you of fraudulent transactions. Contact your bank directly by verifiable means. Finally, collect any evidence of possible unauthorized use of your card and report it to law enforcement. If in doubt, contact your bank to object. Keep in mind that, in the event of Internet fraud, your bank must reimburse you for the amount taken without your knowledge. Decisions which may seem radical, but are necessary to avoid the risks of fraud and identity theft. HAS As of this writing, all systems are back to normal and are safe to use.