(Finance) –
From greater operational efficiency (43%) to obtaining a advantage over competitors (42%), up to the creation of more accurate reports (27%): here are the main reasons that push companies and professionals in the financial sector to rely on current technology. AND in Italy? According to the survey conducted by the tech company QuestIT on a national scale, finance is the second sector, behind the PA, in which AI is most used, especially in the North (79%), followed by the Central regions (14 %) and the South (7%). “Algorithms, avatars and platforms not only speed up operations, but also increase the business of individual financial organizations,” he says Francesco Elmi, Chief Marketing Officer of QuestIT. In Italy there is a greater use of AI in the finance sector, in the North compared to the Center and the South. Why is there this difference between the various regions? According to the internal study we carried out on PA and finance, explains Francesco Elmi, the North immediately understood the potential of AI in the sector, but Central Italy, like the North, is also showing growing interest in the implementation of AI-based solutions in their systems.
As an AI company – explains the top manager – we have noticed the change of direction throughout Italystarting various projects from North to South. We are developing many pilot initiatives with companies and institutions in the center to solicit even more interest and actively demonstrate the advantages in support of internal and customer-facing activities. The data we are collecting demonstrates their effectiveness and this will consolidate awareness of these tools, adds the top manager.
There is a risk that AI could replace financial sector professionals in the future or will it always be used exclusively to support them in daily tasks? Man, the person, is always and will always be more central in these processes. In fact, says Elmi, we reiterate an essential concept: AI does not replace, AI is an essential support for the operation of people who are and will be fundamental in the control and management of these instruments. The ability to work in synergy with these tools to carefully supervise the AI’s work will be a increasingly in demand in the future, in banks as in any other sector.
Intelligent tools will become essential in carrying out tasks quickly and reactively; professionals will be responsible for monitoring, modifying and supervising what has been done to make the work truly efficient and useful according to company objectives. Data represents the new petrolium and require careful management, adds the Chief Marketing Officer of QuestIT. Artificial intelligence becomes the main ally of every professional. Like all new things, it takes time to understand and understand how to best use it.