If the seller did not take this approach beforehand, the customer can then insist on paying with his card.
Who has never been annoyed to see his payment by card refused on the pretext that the merchant did not accept bank cards? To tell the truth, it quite often happens in small shops or in bars and bakeries. At the time, any customer is caught off guard and tries to find a solution quickly, sometimes in vain, for lack of liquid on yourself. You imagine the scene: you order a coffee on the terrace, but your card is refused, because the amount is deemed too low. So what to do? Most people probably think that you have to resign themselves and go with money in a distributor, and yet. It is possible to gain cause in a particular case.
Indeed, in France, a merchant has the right to refuse a payment by bank card, only if it informs its customers by a display, for example a sign on which is written: “Payments by refused CB”. “This display obligation also applies if the merchant imposes specific conditions, as a minimum amount for card payments”, explains the expert in law and finance, Masdak, in his work “End the scams“(Solar editions on a daily basis). The display in question must be visible and precise from the entrance to the store, but also at the checkout or on the website for remote sales.
If the merchant does not meet this condition, the customer has the right to insist on paying by bank card. In addition, few people know it but “Some professionals, such as taxi drivers, are required to accept payments by bank card. Likewise, professionals affiliated with an approved management center”, specifies the specialist.
In the event that the merchant continues to camp in his positions, as a consumer, you can report it to the Directorate General for Competition, Consumption and the Repression of Fraud (DGCCRF). To do this, it is advisable to keep evidence, such as a photo of“A display relating to the means of payment accepted”, To make your request heard.